Veterinary Assistant/ Receptionist


Job Type: Full Time Non-Exempt Position

Salary: $20.26 per hour

Location: Sylmar, Ca

Benefits include:

  • Medical, Dental, Life Insurance
  • Pension & 401k
  • Vacation & Paid Holidays
  • Casual Work Environment
  • Pet Friendly
  • Mission-driven non-profit organization
  • 7.5-acre park-like campus grounds

Reports To: Manager of Animal Health

Job Purpose: To support the Veterinary Department in tasks related to office administration, client relations, adoptions, and animal safety and wellbeing as directed.

Essential Functions:

  • Communicate professionally with co-workers, puppy raisers, and graduates via telephone, e-mail, written form and/or in person
  • Accurate and timely data entry
  • Answer and respond to phone calls and emails in a timely manner
  • Schedule appointments and other procedures as directed
  • Assist with preparing medical records and other health related records as directed
  • Dispense flea, tick and heartworm preventatives as directed
  • Maintain Home Again microchip registration on all dogs
  • Assists with adoptions of career changed dogs
  • Clean and maintains the recovery area to control the spread of disease as directed
  • Hold and/or restrain animals during veterinary procedures as needed
  • Monitor animals’ recovery from medical procedures and notifies the Vet of any changes or symptoms as directed
  • Assist veterinary team in medical procedures as directed
  • Provide emergency first aid to sick/injured animals as directed
  • Working weekends, nights, holidays, and/or early mornings may be required
  • Other duties as assigned

Essential Physical Requirements:

  • Ability to lift 50 lbs. and up to 80 lbs. with assistance
  • Ability to stand for long periods of time
  • Ability to use hands and arms in handling, positioning, and manipulating different items and dogs
  • Ability to push, pull, reach overhead, bend, and kneel
  • Ability to wear protective gear including masks, gloves, goggles, boots
  • Visual acuity required to see and read dog’s behaviors, printed documents, and computer screen
  • Hearing ability required to interact with dogs, staff, clients, and volunteers
  • Ability to work in a kennel environment with multiple dogs
  • Ability to tolerate elevated noise levels
  • Ability to tolerate multiple interruptions
  • Ability to work in small areas


  • 18+ years of age
  • Valid driver’s license and insurable
  • High School diploma or GED
  • Minimum 2 years of experience working with canines, preferably in a vet office/clinic
  • Basic understanding of canine health with vet assistant experience highly desired
  • Must possess excellent interpersonal skills and have the ability to interact with all types of people/personalities
  • Excellent math skills a plus
  • Proficient in Microsoft 365, SharePoint, Outlook, Excel; experience with veterinary software such as Cornerstone a plus
  • Multitasking and organizational skills a high priority
  • Detail oriented with the ability to prioritize
  • Strong written and verbal communication skills
  • Work well as part of a team and in a team environment

Qualified candidates, please send cover letter and resume to