Contact Us

Guide Dogs of America/Tender Loving Canines


13445 Glenoaks Boulevard
Sylmar, CA 91342

Phone: (818) 362-5834
or (800) 459-4843
Fax: (818) 362-6870

Veterinary Department

Hours: Open Monday-Friday 8:00AM- 4:30PM
Make an Appointment: Please call (818) 833- 6470
24-Hour Assistance: For emergency assistance during business hours, please call (818) 362-5834. For after hours emergencies only, call (818) 362-5834 and press “0” to reach the on call operator (note: do not press “1” to leave a message.)


Hours: Open to GDA puppy raisers all week, 8:00AM- 7:00PM. Closed on all major holidays.
Evening Hours (past 4:30 PM- 7:00 PM) are reserved for pickups and drop-offs only.
Boarding Reservations: Contact
Kennel Services: contact GDA Kennel Manager Larry Borbon at (818) 833-6448 or or GDA Lead Kennel Technician Chris Medina at

Puppy Department

Contact Puppy Department Manager Stephanie Colman at (818) 833-6447 or

Please visit our Meet the Staff” page for a complete listing of email and telephone numbers.

If you are interested in more information:

Contact Us