Contact Us

Guide Dogs of America/Tender Loving Canines


13445 Glenoaks Boulevard
Sylmar, CA 91342

Phone: (818) 362-5834
or (800) 459-4843
Fax: (818) 362-6870

Veterinary Department

Hours: Open Monday-Friday 8:00AM- 4:30PM
Make an Appointment: Please call (818) 833- 6470
24-Hour Assistance: For emergency assistance during business hours, please call (818) 362-5834. For after-hours emergencies only, call (818) 362-5834 and press “0” to reach the on-call operator (note: do not press “1” to leave a message.)


Hours: Open to GDA |TLC puppy raisers all week, 10:30AM- 6:00PM. Closed on all major holidays.
Evening Hours (past 4:30 PM- 6:00 PM) are reserved for pickups and drop-offs only.
Boarding Reservations: Contact
Kennel Services: Call (818) 833-6448 or GDA| TLC Kennel Manager Chris Medina at

Puppy Department

Contact by calling Katherine Juhl at (818) 833-6466 our main line (818) 362-5834 and asking for the “puppy department”

Please visit our Meet the Staff page for a complete listing of email and telephone numbers.

If you are interested in more information:

Contact Us